There's nothing worse than ordering a gift for Christmas and it not arriving until after the New Year. We've got a few tips on what you can do to make sure things go smoothly and give you the best chance of receiving your order on time. We are also doing things differently on our end which you can see below.
Unfortunately we are unable to provide guarantees to any rural addresses. We use Post Haste's address checker to determine what classifies as rural.
Shipping address must be correctly entered with all relevant unit/apt numbers and access details. Non-delivery due to inadequate information will not be covered by our guarantee.
If both your order and replacement order do not arrive by Christmas you can chose to either:
Allow for us to organise collection of the late arriving product at our cost and receive a full refund on your order and a voucher of 30% value of the order
Or keep the product and receive a voucher of 30% value of the order
Ready to order a Christmas bumper box? Click here to take a look